Q: Are you a manufacturer or trading company?

A: We are a factory founded in Shenzhen in 2006 with four independent R&D centers and production lines, no middlemen.

Q: Do you have export experience?

A: Over 15 years of export experience. Our products are sold to more than 20 countries worldwide with complete documentation.

Q: What types of antennas do you produce?

A: Full-range self-production: fiberglass antennas, magnetic mount antennas, rubber rod antennas, built-in FPC, ceramic antennas, high-precision GNSS & RTK antennas.

Q: Can antennas be customized?

A: Customization on frequency bands, structures, cables, connectors and multi-band combination is supported. Dedicated engineers provide one-on-one solution support.

Q: Can connectors and cables be changed?

A: SMA/IPEX/TNC/BNC are available. Cable length and cable types can be customized.

Q: Can you manufacture 4G/5G/GPS/Beidou multi-band combined antennas?

A: We specialize in multi-band composite antennas for IoT, vehicle equipment and cabinet devices.

Q: Are the antenna parameters authentic? Can you provide test reports?

A: All products are fully tested with authentic parameters. Factory test reports are available.

Q: What certifications do your products have?

A: All products comply with RoHS. We can provide supporting documents for CE, FCC and customer’s whole-device certification.

Q: What is the waterproof rating of outdoor antennas?

A: Fiberglass antennas reach IP67, featuring waterproof, lightning protection, corrosion resistance and wide temperature adaptability.

Q: How strong is your R&D capability?

A: We operate four R&D centers in Shenzhen, Tianjin, Xi’an and Hangzhou, holding more than 55 national invention patents.

Q: Can you assist with signal debugging for our complete equipment?

A: Professional RF engineers are available to cooperate on hardware matching and signal optimization.

Q: How to choose between omnidirectional and directional antennas?

A: We recommend suitable antenna models for free according to your application scenarios to reduce debugging costs.

Q: What should we do if the signal is poor after installation?

A: We provide free technical troubleshooting to optimize installation position, wiring and matching solutions.

Q: Will customized drawings be kept confidential?

A: An NDA confidentiality agreement can be signed. Customer exclusive solutions will never be supplied to competitors.

Q: Are samples free of charge? Can sample fees be deducted?

A: Charges apply for customized samples, which can be deducted from bulk orders. Standard samples can be provided free upon request.

Q: What is your production capacity? Can you handle large orders?

A: Monthly output exceeds 10 million units with sufficient capacity to fulfill mass orders steadily.

Q: What is the MOQ? Can you accept small trial orders?

A: No MOQ for stock items. Small-batch trial production is available for customized products.

Q: Can we get better prices for large orders?

A: Volume-based tiered pricing is offered. Long-term partners can enjoy stable annual preferential prices.

Q: What payment terms are available?

A: Deposit required for new customers. Credit terms and monthly settlement can be negotiated for long-term stable partners.

Q: How long is the warranty? How do you handle defective goods?

A: 12-month warranty. We provide free replacement and supplementary materials for quality defects together with full technical support.

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